Bilingual Professional in Logistics & Customer Service – Brooklyn, NY

Professional Summary: dedicated, bilingual professional fluent in Georgian and English with experience in logistics, retail, customer service, sales support, and warehouse operations. Recognized for: strong work ethic, reliability, and ability to build lasting relationships with clients and colleagues. Experience in: team leadership, inventory management, order fulfillment, and delivering exceptional service in dynamic environments. Traits: adaptability, quick learning, commitment to improving operational efficiency while contributing to customer satisfaction and business success. Skills: customer service, retail, sales support, team leadership, warehouse operations, order fulfillment, inventory management, logistics and moving operations, cash handling, communication, organization, time management, problem-solving, teamwork, quick learning, reliability, leadership, adaptability.

Professional Experience: – Box Hero Delivery – Brooklyn, NY
Package Sorter | 2025 – present
Sorting and organizing packages to support efficient delivery operations. Maintaining productivity and accuracy in a dynamic warehouse environment. Collaborating with team members to achieve daily performance goals. Adhering to safety procedures while maintaining an organized workspace.

– Retail Jewelry Store – Brooklyn, NY
Sales Associate | 2023 (10 months)
Assisting customers in selecting jewelry while providing exceptional customer service. Processing sales transactions accurately and following cash handling procedures. Organizing merchandise displays and maintaining an elegant, friendly showroom. Building strong relationships with customers through professionalism, product knowledge, and attentive service.

– DUMBO Moving & Storage – Brooklyn, NY
Foreman / Sales Associate | 2019–2022
Supervising moving crews to ensure safe, efficient, and professional moving services. Performing physically demanding residential and commercial moves, including lifting, loading, unloading, packing, and transporting furniture and other valuable items with care. Coordinating daily schedules and effectively communicating with clients throughout each move.

Education:
– Bachelor of Laws (LL.B.)
Faculty of Law, State University of Tbilisi, Tbilisi, Georgia

Languages:
– Georgian (native)
– English (professional proficiency)