Old Europe Foods

About the company

Old Europe Foods is a specialist online and physical store offering authentic European food products. The company was founded in 1996 and specializes in delivering traditional European culinary delights to customers in the United States.

Products

The company offers a wide range of European food products, including:

• Hungarian salamis and sausages (e.g., Kolozsvari, smoked style)
• Polish products (beans in brine, gingerbread, cookies)
• Bulgarian yogurts (Balkanica)
• Romanian products (fresh sausage)
• Hungarian cheeses (Sheep Bryndza)
• Chocolates and sweets (E. Wedel, Pan Food, Dunakavics)
• Rye bread and bakery products
• Smoked meats and meat products
• Food products from Central and Eastern Europe

Services

• Online sales with delivery to the whole of the United States
• Authorized FedEx point (FedEx Authorized ShipCenter)
• Packaging and shipping services
• Access to packing materials and packaging
• Return parcel services
• Assistance with customs documents for international shipments
• Reception of FedEx shipments

Shipping and delivery

The company ships orders from Monday to Thursday in the order they are received. For temperature-sensitive items (chilled goods), special rules apply:

• To western states (California, Oregon, Washington, Nevada, Idaho, Utah) chilled goods are sent exclusively on Mondays
• No chilled orders are shipped to Florida and "3-day delivery" states on Wednesday, Thursday, and Friday
• During the summer, if the delivery time for chilled goods exceeds 5 days, the order is canceled and refunded
• Shipping costs include packaging, handling, styrofoam containers, dry ice, and cooling bags

Shipping methods

The company uses:

• FedEx Ground Home Delivery
• FedEx Express
• USPS

Advantages

• Authentic European products
• Freshness guarantee
• High-level customer service
• Wide experience (activity since 1996)
• The ability to estimate shipping costs before payment
• Specialist knowledge about shipping temperature-sensitive items